Cookie Policy
Published by Sevron Ltd
Last updated February 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies help us remember your preferences, understand how you use our website, and improve your experience. Some cookies are essential for the website to function, while others help us analyse site traffic or deliver relevant content.
Why We Use Cookies
- To ensure our website functions correctly and securely
- To remember your preferences and settings
- To understand how visitors use our website so we can improve it
- To measure the effectiveness of our marketing campaigns
- To provide customer support through our chat functionality
Cookie Categories
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences or using our chat support. These cookies do not store any personally identifiable information.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services. These cookies are only set if you give us consent.
Marketing Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. These cookies are only set if you give us consent.
Cookies We Use
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| sevron_cookie_consent | Sevron | Stores your cookie consent preferences | 12 months | Necessary |
| sevron-design-version | Sevron | Stores your UI design preference | 12 months | Necessary |
| intercom-* | Intercom | Powers our live chat support functionality | Various | Necessary |
| ph_* | PostHog | Analytics tracking and feature flags | Session / 2 years | Analytics |
| _ga, _ga_* | Google Analytics | Distinguishes unique users and sessions | 2 years | Analytics |
How to Manage Your Preferences
When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies, reject optional cookies, or manage your preferences individually.
You can change your cookie preferences at any time by clicking the button below:
How to Delete Cookies via Your Browser
You can also manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you block or delete cookies, some features of our website may not work correctly.
For instructions on how to manage cookies in your browser, visit your browser's help section or visit www.allaboutcookies.org.
Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Sevron Ltd, Room 2, Floor 3, Maybrook House, 27-35 Grainger Street, Newcastle Upon Tyne, NE1 5JE, United Kingdom
Email: support@sevron.co.uk
Website: www.sevron.co.uk
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our cookie practices.