


Fast, structured digital forms for reporting any type of workplace incident
Automatic prompts and structured submissions for RIDDOR-reportable incidents
Guided investigation process with root cause analysis tools built in
Identify underlying causes to prevent recurrence with structured RCA templates
Assign, track, and close corrective and preventive actions with full audit trail
Spot patterns across incidents to drive proactive safety improvements
Safety365's incident management module gives your organisation everything it needs to report, investigate, and learn from workplace incidents in one intelligent platform. From the moment an incident occurs through to root cause analysis, corrective actions, and RIDDOR notifications — it's all connected, documented, and built for the way your safety team actually works.
Digital incident reporting forms for any incident type
RIDDOR-compliant notification workflows and submissions
Guided investigation process with root cause analysis
Corrective and preventive action tracking with deadlines
Incident trend analysis and pattern identification
Instant audit-ready documentation and compliance reports
Incident management is the structured process of reporting, recording, investigating, and learning from workplace incidents, near misses, and dangerous occurrences. UK employers have a legal duty under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) to report certain types of workplace incidents to the Health and Safety Executive. Beyond RIDDOR compliance, effective incident management is central to understanding why incidents happen and preventing recurrence.
Poorly managed incidents lead to repeated harm, regulatory penalties, reputational damage, and a culture where near misses go unreported. Safety365's incident management module replaces fragmented spreadsheets and paper forms with a centralised system that captures every incident, drives investigation, and tracks corrective actions through to closure.
Learn More →Safety365 replaces disconnected paper forms and email chains with a structured, digital incident management workflow. When an incident occurs, employees can submit reports instantly from any device. The system automatically assesses whether the incident meets RIDDOR reporting thresholds and prompts the appropriate notification. Investigations are guided by built-in root cause analysis tools, ensuring that every investigation is thorough and consistent.
Corrective and preventive actions arising from investigations are assigned to specific individuals with deadlines and escalation alerts — so nothing falls through the cracks. For multi-site organisations, Safety365 provides incident dashboards across all locations, enabling safety managers to spot trends and act proactively before patterns become serious problems.
Get a Demo →Incident management doesn't have to be reactive and chaotic. With Safety365, your organisation can build a structured, proactive safety culture where every incident is reported, investigated, and learned from — keeping people safer and demonstrating due diligence to regulators. Ready to see it in action?
Why waste hours on manual, error-prone processes? Sevron's intelligent platform streamlines every stage of incident management from report to resolution.
*Based on a £22/hour rate and a typical mid-size organisation handling 50+ incidents per year
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"We generate COSHH assessments in under a minute. The COSHH assessment software has transformed our COSHH management and chemical safety process completely."— Josephine Smith, ACM

Incident management in EHS (Environmental, Health and Safety) is the structured process of reporting, recording, investigating, and learning from workplace incidents, near misses, accidents, and dangerous occurrences. It encompasses everything from the initial incident report through root cause analysis, corrective actions, RIDDOR notifications, and trend monitoring. Effective incident management is a legal requirement and a core pillar of any mature safety management system.
RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) requires employers to report: deaths and specified injuries (such as fractures, amputations, and crush injuries), over-7-day injuries where a worker is incapacitated for more than seven consecutive days, work-related diseases such as occupational dermatitis, and dangerous occurrences (near misses with potential for serious harm). Reports must be submitted to the HSE within specific timeframes — Safety365 prompts users when an incident meets RIDDOR thresholds.
RIDDOR reporting timeframes depend on the incident type: deaths and specified injuries must be reported immediately (within 10 days by the responsible person); over-7-day injuries must be reported within 15 days of the incident; dangerous occurrences must be reported as soon as practicable; work-related diseases must be reported as soon as a diagnosis is received. Safety365 automatically flags RIDDOR-reportable incidents and prompts timely submission to keep you compliant.
A thorough incident investigation should include: a factual description of what happened, who was involved and witness statements, the sequence of events leading to the incident, immediate and root causes (using tools like 5 Whys or fishbone analysis), contributing factors (environmental, equipment, procedural, human), existing controls that failed or were absent, corrective and preventive actions to prevent recurrence, and sign-off by a responsible manager. Safety365 provides guided investigation templates that ensure nothing is missed.
Safety365's incident management module provides: digital incident reporting forms accessible from any device, automatic RIDDOR threshold assessment and notification prompts, guided investigation workflows with built-in root cause analysis tools, corrective and preventive action tracking with deadlines and escalation alerts, trend analysis dashboards to identify patterns across sites, and one-click audit-ready reports. The entire incident lifecycle is managed in one system, from first report to final closure.
The timeframe depends on the incident type. Deaths and specified injuries must be reported immediately — or as soon as practicable — and confirmed within 10 days. Over-7-day injuries must be reported within 15 days of the incident (not the first day of absence). Dangerous occurrences should be reported as soon as possible. Failure to report within these timeframes can result in enforcement action by the HSE. Safety365 tracks incident dates and sends reminders to ensure timely reporting.
Digital incident management systems like Safety365 offer significant advantages over paper: incidents can be reported immediately from the field via mobile devices, RIDDOR thresholds are assessed automatically, investigations follow a consistent, guided process, corrective actions are tracked and escalated automatically, trend data is available in real time, and all records are stored securely and searchable. This reduces reporting delays, improves investigation quality, and ensures nothing falls through the cracks.
In Safety365, incident management and corrective action tracking are fully integrated. Every investigation can generate corrective and preventive actions (CAPAs) that are assigned to specific individuals with due dates. Safety managers receive automated reminders and escalation alerts for overdue actions. Completion of actions is recorded against the original incident, creating a complete audit trail from incident to resolution — and all data feeds into trend analysis dashboards for proactive safety improvements.
"The smartest thing in safety since common sense"
Dale Allen, Founder, Sevron

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